Pilates at Thrive, LLC (“Thrive”) is committed to providing a safe workspace for our team members and clients. With that in mind, we’ve built this Studio Safety Protocol due to the COVID-19 pandemic.
As our business re-opens to the public, we want to ensure the safety of our team members, clients, and those of the greater local community. Every team member and client are expected to take part in implementing and complying with these protocols.
Our team members and clients are the lynchpin of our business and we’re incredibly serious about protecting the health of each one of them. We have built our Studio Safety Protocol based on the advice of experts and specific concerns our team members have brought to our attention. Our Studio Safety Protocol follows the CDC, state and local health guidelines, federal OSHA standards, and HIPAA in relation to COVID-19.
Part 1: Health and Hygiene
Covid-19 Symptoms and Self-Monitoring: People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness. People with these symptoms or combinations of symptoms may have COVID-19:
- Shortness of breath or difficulty breathing
Or at least two of these symptoms:
- Repeated shaking with chills
- Muscle pain
- Sore throat
- Loss of taste or smell
All team members and clients must self-monitor for these symptoms. Team members must review and execute the Team Member Health Certification; clients must review and execute the Client Health Certification. If a client experiences any of these symptoms, or has traveled out-of-state to a location with higher cases of COVID-19 per 100,000 than Idaho, we require the client to cancel all in-studio sessions for the next 14 days.
Personal Protective Equipment: A face covering is required for all team members and clients when present in the studio. Full-toe sox are also required.
Hand Sanitizer: Hand sanitizer will be placed in all common areas within the studio.
Hygiene: All team members and clients must implement good hygiene and infection control practices. These practices include, but are not limited to, the following:
- Frequently wash hands:Team members are instructed to wash their hands for at least 20 seconds with soap and water at the beginning and end of shifts, before and after each client, before and after meals, after using the restroom, before and after placing and/or removing face masks, and regularly throughout the day.
- Avoid touching your face.
- Use respiratory etiquette: Cover your mouth and nose when coughing and sneezing with a sleeve or tissue.
- Do not handle clients’ belongings including phones and personal equipment.
Symptomatic Team Members or Clients: Should a team member or client present with symptoms of COVID-19 or test positive for COVID-19 within 14 days of attending the studio, the team member or client must immediately contact Jessica Gradhandt at 208-340-8899. Upon such notice, Thrive will review who the team member or client had contact with at the studio in the prior 14 days. Appropriate notice will be provided to all individuals so identified. When notifying individuals, the identity and condition of the reporting team member or client will not be shared.
Team Member Diagnosis: If a team member is diagnosed with COVID-19, the studio will be shut down for 24 hours to properly ventilate and disinfect the space. The team member will not be allowed to return to work until a doctor clears them.
Part 2: Sanitation
Sanitation is key to ensuring the safety of everyone in the studio. Thrive has sourced disinfectant approved by the EPA as effective against COVID-19 for sanitation purposes. Team members responsible for sanitation will use non-medical grade gloves.
Disinfection Time: Every class or session time will have a 25-minute cleaning time allotted to it prior to the next sessions. The first five minutes will be devoted to clients providing individual cleaning of their equipment. Clients will have five minutes to exit the space. At that time team members should allow for 10 minutes to spray the space with disinfectant, per the disinfectant’s instructions allow the disinfectant to sit, and then be wiped down. Clients will be admitted to the studio five minutes before the next session starts.
Hard and Soft Surfaces: All high touch areas including light switches, door handles, railings, countertops will be frequently disinfected and cleaned throughout the day. All tablet, touchscreen devices, keyboards, and remote controls will be sanitized after each use with alcohol-based wipes.
Common Space and Restrooms: All common areas and restrooms will be frequently disinfected and cleaned throughout the day.
Equipment: In between each class or session all equipment will cleaned and/or disinfected including frames, handles, bars, springs, carriages, headrests, shoulder rests, extenders, jump boards, floor mats, balls, weights, magic circles, dowels, bars, and pedals.
Sanitation Log: Thrive Pilates wishes to maintain a clear record of our team’s action to keep the studio safe. All team members will be expected to maintain a consistent sanitation log. The sanitation log is designed to be a checklist and a log all in one. The sanitation log is located at the studio’s front desk for team members’ use.
Part 3: Social Distancing
The studio will be allowed a specific number of people at any given time based on state and local health guidelines. The studio will observe strict social distancing to ensure close contact (contact of less than 6 feet apart) is limited.
Entering the Studio: Clients will not be allowed to congregate prior to entering the facility or beginning their session. The team member will text the client when the studio is ready and available for them to enter. A sign will be posted at the front door asking clients to maintain social distancing.
Within Communal and Waiting Areas: There will be marked waiting spots for clients coming into the facility to maintain social distancing. Any shared items such as candy bowls and magazines will be removed from the waiting area.
Contactless Check In: Clients are encouraged to use a mobile app for check-in. Team members are to maintain a distance of 6 feet from clients as they enter and exit the studio. Team members who handle money, a card, or use a keypad, must use hand sanitizer immediately before and after.
Bathrooms: Both bathrooms are limited to single use.
Social Distancing Inside of Studio: Only clients who have pre-scheduled appointments or classes will be allowed to enter the facility. Class sizes will be restricted in order to ensure that there is 6 feet separation between clients. Clients will enter the studio one at a time, and places for each client will be delineated by equipment stations within the studio. Each station will represent the clients sole space for the 50-minute session.
Instructor Announcement: Instructors will announce distancing guidelines at the beginning of classes while reminding clients to wipe down equipment before and after use and to wash hands before and after class.
Equipment: If the equipment is needed for clients, that will be placed in advance by staff members at each space. That equipment will be left in the same place following the session to be collected and disinfected by a team member.
Retail Products: Team members will wash their hands before handling any retail items. Clients will be guided through a contactless process for selecting and purchasing items. No clothing is allowed to be tried on.
Cues: No hands-on cues will be used during the session. All cues will be verbal or visual. The instructor will maintain a 6’ or greater distance from the client as much as possible.
Social Distancing Among Team Members: Team members will maintain 6 feet apart from each other. No more than 3 team members at a time inside the studio.
Remote Work: For those team members who can work remotely, a remote schedule will be provided, and regular virtual meetings will be scheduled.
Part 4 – Signage and Acknowledgments
Signage: Signs for health and hygiene, sanitation, and social distancing will be posted at the following areas:
- Front door Social Distancing
- Single Use Bathrooms
- Area Closed
- Staff Water Closet
- Hygiene Reminders
Team Member Documents: All team members must execute two documents before reporting to work: (1) this Studio Safety Protocol; and (2) the Team Member Health Certification.
Client Documents: All clients must execute two documents before using Thrive’s facilities: (1) Client Health Certification; and (2) Agreement of Release & Waiver of Liability – Covid-19.
This protocol was last update June 3, 2020.